Warranty Policy

Hi this is Jon the owner and customer service representative. We hope every medical bracelet & necklace is top notch for you! We personally design and make 99% of our medical ID jewelry, and our priority is quality, because quality will keep you safe 24/7. In-case you do have some issues with our medical ID jewelry here is our warranty policy.

Medical bracelets, medical ID necklaces, ID tags, and key chains

  • 1 year warranty for any defects in material and parts
  • Free resizing and repairs on hardware if needed *
  • Warranty does not cover; wear and tear, dents, scratches, tarnishing, fading, lost or stolen items, or sensitive items worn in water
  • Contact us before sending for a smooth and easy process : )

Any items other than medical ID jewelry

  • Warranty for manufacturer defects for 30 days. This includes but not limited to:
  • Pill boxes, awareness products, accessories
Our shop dog Burton is head of quality control.
So please rest assure, we will make sure your medical bracelet is perfect ;)

Please see Returns & Repairs for return information.

Shipping both ways & handling is not covered.

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